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Why did I write Second Class Citizens and what can we learn?

In Second Class Citizens, author Stef Benstead shows how the rights of disabled people have been systematically breached in the UK since 2010.

The videos on this page show Stef Benstead, author of Second Class Citizens.

What does it mean to speak truth to power? What messages need to be told, and who most needs to listen?

These questions are always integral to our thinking and priorities at Church Action on Poverty, and we stand alongside those who have been marginalised.

We work with many inspiring groups and individuals around the country, but one of those leading the way is one of our own trustees, Stef Benstead.

Stef Benstead with a copy her book, Second Class Citizens, which looks at the way the UK has breached disabled people's human rights
Stef Benstead with her book, Second Class Citizens

An important but under-told story

Stef is the author of Second Class Citizens, which is a devastating critique of the way the UK has treated disabled people in the past ten years.

In it, she charts the development of attitudes and care towards disabled people in the past few centuries. Next, she analyses and deconstructs the policies of the past decade.

The book also contains powerful true stories. In many cases, people have been swept deeper into poverty by a system that ought to be a lifeline.

In 2018, the UN’s special rapporteur on extreme poverty and human rights, Philip Alston, delivered a scathing report on the UK’s approach over the past few years. Policies and practices he examined have left millions trapped in poverty by circumstances out of their control

The report generated much discussion, and yet two years earlier, a similar evidence-led report on the UK’s treatment of disabled people went largely unreported.

The opening lines of Second Class Citizens begin with that study. Stef writes:

“In 2016, the United Nations made an extraordinary announcement: that the United Kingdom, a rich and developed country, was violating basic human rights.”

Widely-contrasting views

The Government was dismissive of the UN report and said it was actually a world leader in the field.

Second Class Citizens is a forensic examination of the UN and UK’s opposing claims. Stef finds a catalogue of changes to policies, rules, administration, approach, and political rhetoric. Overwhelmingly, the changes contributed to a steady and steep erosion of disabled people’s rights, opportunities and incomes. In addition, they were all implemented with minimal consultation or discussion with those affected.

In the end, Stef finds the evidence overwhelmingly supports the UN position. By contrast, the Government’s claims and arguments do not stand up under cross examination.

Stef writes: “The post-2010 Governments have caused substantial harm to sick and disabled people’s health, living standards and social inclusion.

“It has done so without any moral or economic justification, and has signally failed to uphold one of governments’ most fundamental reasons to exist: to ensure and improve the access to basic rights of its most vulnerable citizens.

“Sick and disabled people in the UK today are treated as second-class citizens, and until this situation is rectified the UK Government will continue to be violating international law by its ongoing breach of disabled people’s rights.”

There is a better way

Our society should not be like this.

The goal of a modern society, Stef writes, should be that sick and disabled people have access as far as possible to the same choices as everyone else, in terms of where to live, work or study, and what to eat, wear and do.

However, that ideal has become a more distant hope for several reasons. Firstly, the narrowing of criteria for help has locked more people out of the support system. Secondly, the removal of some support systems completely has cut people adrift, and those with greatest needs have endured the greatest cuts. Thirdly, many attempts to improve the system have been flawed, often due to failure to properly consult and listen.

Stef has the genetic connective tissue disorder, Ehlers-Danlos Syndrome, and Postural Tahycardia Syndrome and fibromyalgia. This means she is always exhausted and in pain. She has a 1st from Cambridge but had to leave her PhD at the same university when she became ill. 

It was her own experience that led her into researching disability rights and treatment. Drawing on this experience and research, Second Class Citizens aims to provide a clear and lasting answer to many recurring questions. 

“Speaking truth to power is important when it means MPs listen to someone who they do not normally listen to and hear about issues they do not normally hear about,” says Stef.

“I would hope that would stimulate them to then look more into the issues and learn more about it from another perspective. We need to keep saying what is wrong and we need to have a story of how things can be better.”

Language matters

The book is compelling in its assessment of Government policies, and statutory systems:, and makes clear demonstrations of failure. For instance, people are hamstrung by infuriating errors and flawed systems. Public transport is often inaccessible. Support is frequently unreliable. The flawed benefits system punishes minor or non-existent errors. Letters from the DWP say large-print or Braille options are available… but fail to say so in large print or Braille,. As a result, blind people are often unable to read important correspondence.

Stef also examines the political rhetoric that has sustained many of the injustices and systemic problems. She scrutinises, dissects and finds wanting the narrative of a ‘dependency culture’ that has been adopted by many politicians in modern times.

She concludes:

“It is not simply that there is a lack of evidence, but that the evidence shows a strong commitment to work, even among people who are too ill to work or whose only experience of work is of low-paid, dead end jobs.”

Throughout the book, Stef introduces people with first-hand experience of systems and policies that have made life harder.

Adam, for instance, had a good relationship with his landlord, until Universal Credit swept him into rent arrears. Beth, who has autism and severe anxiety, was in seclusion in hospital not because of her own needs but because the hospital has lacked staff. She spends more than 23 hours a day in one room and has not been outside since early 2018.

Their stories are among dozens that hammer home the impact of the systems Stef examines.

Stef is part of the Spartacus network, a collective of disabled or ill researchers, and also works with the Chronic Illness Inclusion Project. She is also a trustee of Church Action on Poverty.

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David Goodbourn Lecture 2021 – register now

The lecture 'Untangling the legacies of slavery: Deconstructing Mission Christianity for our contemporary Kerygma.’ will be given by Anthony Reddie, Director of the Oxford Centre for Religion and Culture.

May 11, 7:30 pm
‘Untangling the legacies of slavery: Deconstructing Mission Christianity for our contemporary Kerygma.’

The Centre for Theology and Justice is delighted to welcome Anthony Reddie to give the annual David Goodbourn Lecture. This lecture, built upon research undertaken for the Council for World Mission’s ‘Legacies of Slavery’ project, will outline the necessity of deconstructing the problematic history of Christian mission and its relationship to slavery and colonialism.

Anthony Reddie. Director, Oxford Centre for Religion and Culture. Anthony is a leading scholar in the practice of Black Theology within grassroots communities. The significance of his writings and research is recognised internationally.

The Centre for Theology and Justice brings together a number of organisations involved in justice issues, including Luther King House, Churches Together in Britain and Ireland (CTBI), Church Action on Poverty, and Christian Aid.

North East churches & community gather to tackle poverty together

There’s huge public desire to end poverty – will politicians now act?

What is Let’s End Poverty – and how can you get involved?

Our partner APLE is looking for new trustees

Nottingham’s first Your Local Pantry opens

SPARK newsletter autumn 2023

Weed it and reap: why so many Pantries are adding gardens

Three photos of Epsom and Epsom Pantry, with the Neighbourhood Voices logo

Epsom voices: It’s a lovely place – but many feel excluded

A posed group photo for the Neighbourhood Voices event at YMCA North Staffordshire in Stoke

Stoke voices: We want opportunity and hope

A week that changed everything….

Self-Reliant Group facilitator, Laura Walton, reflects on the story of Holy Week

From celebration to despair, then embarrassment and humiliation. Even though the disciples of Jesus had been told what to expect more than once, the adoration of the crowd , the triumphant faces and them processing through the midst of it, was intoxicating. The guys were lifted high and bathed in the glory of the one they had been following faithfully for 3 years.
 
So to see him hanging on a cross, his bloody hands and feet no longer spelling victory but defeat, caused them to scatter, to deny they ever even knew him. Their Saviour, their King was no longer able to lead them out of captivity. They were lost.
 
That brings us to Good Friday, a bleak day where all over the world churches are stripped of any ornamentation and even pictures are turned to face the walls. Services recalling Jesus’ words on the cross, are sombre and reflective and as each person contemplates their own part in that Holy day, intensely sad. Jesus’ disciples had no idea what would happen 3 days after Jesus died on the cross. But over 2000 years since that first resurrection morning, we do.
 
We know the story of the stone miraculously rolled away from the tomb and the burial cloths where Jesus’ body had lain. We know how their grief turned to joy when they heard the incredible news that Jesus was no longer dead, but alive, walking and talking. He had told them, prepared them for all of this but the reality and the depths of their emotions blurred their grasp on his words and his promises.
 
In order to know the Easter joy, we need to feel the pain of that Good Friday and to know our part in it. In dying, Jesus was being separated from his Father, for the sake of everyone who mocked and jeered him on that day, together with those who couldn’t bear to watch but couldn’t bear to never see him again. Together with us today and all those people in between. Somehow inexplicably, he was taking what should be our comeuppance for lives lived selfishly and outside of God, on his own outstretched arms as he hung there. As his last breath exited his wounded, blameless body, his followers are granted freedom.
 
Living forever in close harmony with God is what is promised and what can be delivered because of Jesus on the cross. His death gives us life. We can choose it or not.
 
We have heard so much bad news this last year. Surely it is time to hear some amazingly good news. Listen, reflect and choose. 

Find out more about Self-Reliant Groups: http://www.church-poverty.org.uk/srg .

North East churches & community gather to tackle poverty together

There’s huge public desire to end poverty – will politicians now act?

What is Let’s End Poverty – and how can you get involved?

Our partner APLE is looking for new trustees

Nottingham’s first Your Local Pantry opens

SPARK newsletter autumn 2023

Weed it and reap: why so many Pantries are adding gardens

Three photos of Epsom and Epsom Pantry, with the Neighbourhood Voices logo

Epsom voices: It’s a lovely place – but many feel excluded

A posed group photo for the Neighbourhood Voices event at YMCA North Staffordshire in Stoke

Stoke voices: We want opportunity and hope

‘Life on the Breadline’ announces their End of Project Conference, 24-25th June 2021

Our partners at the ‘Life on the Breadline: Christianity, Poverty and Politics in the 21st Century City’ project at Coventry University invite you to share their research at their End of Project Conference.

Image produced by Beth Waters for Life on the Breadline

24–25 June 2021 10:00am to 4:15pm UK time

A two-day online conference from the Life on the Breadline project team as the culmination of three years of research into Christian responses to UK poverty in the context of austerity.

The conference will combine sessions with presentations and Q&A, and interactive workshops.  Sessions at the conference will include presentations from the Life on the Breadline project team – Chris Shannahan, Robert Beckford, Peter Scott and Stephanie Denning – on the research findings, plus interactive workshops on researching poverty, asset-based community development, and Black Church responses to austerity, and guest speakers Dr Naomi Maynard (Together Liverpool) and Professor Anthony Reddie (University of Oxford and University of South Africa).  At the conference we will also be launching the Anti-Poverty Charter which is being developed in consultation with research participants in the Life on the Breadline research.

The anticipated audience for the conference is theology and social science academics, church leaders, and practitioners in church and poverty response settings. The majority of sessions are aimed at all three audiences, and the target audience is noted alongside each session in the provisional conference programme.

To find out more including the provisional conference programme, and to book your free place visit the Life on the Breadline website at https://breadlineresearch.coventry.ac.uk/events/end-of-project-conference/

Day 1 - 24th June 2021

Day 2 - 25th June 2021

Book review: No Fixed Abode

3 key ways we will be challenging poverty this autumn: Join us

Church Action on Poverty North East 2020 AGM, 25 September

Let’s walk upon the water

A walk in the park

Look after each other

Are you a sun worshipper of follower?

We’re all going on a summer holiday

Food insecurity and social isolation in Sheffield

Love and unity in a UK food desert

Sheffield Poverty Update August 2020

A Fair and Just Future for Cornwall

How one estate pulled together and how covid could change it forever

The Collective, Pilot – Church responses to the crisis

A place to call home

Dozens join e-choir for rendition of a Disney classic

New songs for a strange land

Way Maker

Weed it and reap: why so many Pantries are adding gardens

Three photos of Epsom and Epsom Pantry, with the Neighbourhood Voices logo

Epsom voices: It’s a lovely place – but many feel excluded

A posed group photo for the Neighbourhood Voices event at YMCA North Staffordshire in Stoke

Stoke voices: We want opportunity and hope

Look up child

Self-Reliant Groups facilitator Laura Walton focuses on the importance of mindfulness in the last few weeks of lockdown

Mindfulness is all about appreciating the moment and doing what it takes to stay in the moment. We learn to hold back our thoughts and train them to sit and wait while our minds settle and are still. No more thinking of all the things we need to do by this evening. Taking a break from those anxious what ifs about tomorrow or next week, those worries about our children and their children, relatives, neighbours, situations which we just can’t fix. It is about stopping and looking and listening, even smelling, tasting and touching.
 
Whilst walking in the park this week with a friend, I caused her to stop and instructed her to look and stop talking. She has been shielding and working from home very reluctantly. Instead of being swamped by children with their noise and clamouring for attention, she has gazed through her window, sat at a desk,in front of her computer and often in silence for most of the last year. Every week we would walk and she would talk, downloading the week indoors as we passed impromptu illegal gatherings of drummers, football matches with supposedly no spectators, the guy cutting hair under a tree over near the closed tennis courts. When I realised she was going to talk her way straight past a huge bank of early daffodils and late snowdrops I had to redirect her energy and attention to something beautiful, wild, resilient and resistent to the drammatic changes that we have all had to face this last year.She continued breathing but stopped still.
 
Despite the upheavals and U turns in our lives, all those sleeping bulbs needed was time at a certain temperature to activate growth and produce a fine display to capture and hold the frenetic activity of my friend’s mind mid download. And she was still and quiet and smiling.
 
How much more beautiful do the blossom trees look this year? Can we take time in these last few weeks before Boris sets us free again to walk and stop and look. Can we look up? Instead of leaving our footprints on the white blossom petals spilt on the pavement, let’s lift our eyes to those gloriously decorated branches. Our worlds have become so small over the last few months and our horizons merely as far as the nearest loaf of bread and bottle of milk. It’s definitely time to look up and be reminded of the vastness of the sky, the knowledge of who is in control and the opportunities that still lie out there for us

North East churches & community gather to tackle poverty together

There’s huge public desire to end poverty – will politicians now act?

What is Let’s End Poverty – and how can you get involved?

Our partner APLE is looking for new trustees

Nottingham’s first Your Local Pantry opens

SPARK newsletter autumn 2023

Weed it and reap: why so many Pantries are adding gardens

Three photos of Epsom and Epsom Pantry, with the Neighbourhood Voices logo

Epsom voices: It’s a lovely place – but many feel excluded

A posed group photo for the Neighbourhood Voices event at YMCA North Staffordshire in Stoke

Stoke voices: We want opportunity and hope

The Final Push

Self-Reliant Group facilitator, Laura Walton, prepares for the final stretch of lockdown

As the runners round that final bend, there is always an expectation that one or more of the lean mean machines flashing lycra and sticky plasters strapping their bodies together, will find the throttle. They will move away from the pack with 100 metres to go, muscles straining and eyes fixed like steel on the finish. The others, faces grimacing with desperation and nothing in the tank to respond with, watch as they get left behind. They have nothing more to give. Lying on the track, chests heaving, arms thrown over their faces, they know they gave it their all, but had nothing in reserve.
 
So with two weeks to go until we can meet outside as two households or 6 individuals, are we ready for our final straight? Have we abandoned that race altogether? Or are we dragging our bodies by sheer will power? Did that will power leave us months ago and now we mooch around in the changing room, warm, comfortable and safe?
 
Whàt effect has 3 lockdowns and numerous tight restrictions here in the North West had on us? We’ve almost certainly been contemplating what we will do and where we will go come the end of this month and then later on. The future potentially is bright, depending on Boris’s criterion being met. We could have a haircut, browse the charity shops and meet someone for a sit down coffee…..all in the same day. Or we could receive our shopping delivery, spend an hour on the phone, sort the plastic pots, paint a wall and collapse onto our beds with the cat.
 
For some of us that finishing line just gets nearer and nearer as we think about the sheer joy of lying on the track, chests heaving, no more running. For others, that finishing line is a mirage, a suggestion but nothing definite, nothing tangible. We all started on the same track, but sometime soon some will leave to celebrate, to rest, to tell the story whilst others will still be moving towards that finish line, the one that never seems to get any nearer.
 
So this is where, just as much as before, if not more so, we need to be understanding and encouraging and think less of celebrating our own freedom and more of helping those we know, finish and get off that track.We need to have something in the tank to have a shoulder to lend or re-run that last lap beside someone else. Depending on the encouragement we get, we could all be celebrating together, finishing that race.
 
So are we ready for the final push? Can we get someone else we know over that finish line when all they want to do is stay in the changing room?
One of my favourite bible verses is not about persevering and running the race, although that is a good one. It’s about relying on God when our own resources are depleted and having our strength renewed. Then instead of being able just to drag our bodies over the line and finish the race, we can soar on wings and never grow tired again.
 
This verse is for us all, our families, our friends and especially for those communities all over the world who are still very much in the grip of the pandemic. Let’s put our hope in God.
 
But those who hope in the Lord will renew their strength. They will soar on wings like eagles; they will run and not grow weary, they will walk and not grow faint.
Isaiah 40:31


Find out more about Self-Reliant Groups: http://www.church-poverty.org.uk/srg 

North East churches & community gather to tackle poverty together

There’s huge public desire to end poverty – will politicians now act?

What is Let’s End Poverty – and how can you get involved?

Our partner APLE is looking for new trustees

Nottingham’s first Your Local Pantry opens

SPARK newsletter autumn 2023

Weed it and reap: why so many Pantries are adding gardens

Three photos of Epsom and Epsom Pantry, with the Neighbourhood Voices logo

Epsom voices: It’s a lovely place – but many feel excluded

A posed group photo for the Neighbourhood Voices event at YMCA North Staffordshire in Stoke

Stoke voices: We want opportunity and hope

International Women’s Day – Sheroes

Self-Reliant Group Facilitator, Laura Walton, gives thanks for all the women who inspire and support us

We were blessed this week in Brews on Thursday as people shared who were the women in their lives who had inspired them. Women who served the poor in Calcutta and challenged authorities to do the same or who made a stand by sitting in a seat in a bus or who used poetry to talk about injustices women had endured. It was touching how many Mums and Grandmas also made it into the top spot. One shared how inspired she was by her 3 year old granddaughter. Loving, doting grandmothers shared their joy in their grandchildren, sharing their wisdom of lives lived despite set backs and disadvantage.

But not everyone has positive role models in the women in their family and so it’s important to hear about these stories of people we don’t know and see their profiles, read their biographies and watch their stories unfold. Maybe that’s when our own stories become much more powerful when we began them in a void, empty of encouraging and empowering words and actions loaded with love. Sometimes just growing up is tough and even more so these days with the huge pressures of social media. We have learnt that our children do not need to wait until they have grown up to make a mark on the world, they can start now. Whether it’s selling lemonade on the street to support Syrian refugees or having conversations with Donald Trump about the massive devastation already wreaked on the world through carbon emissions. We thank God that our children and teens are noticing what is going on in the world today, perhaps in a way that we didn’t. Not only noticing but recognizing that their own actions can collectively make a huge difference in the world and certainly make changes in their families. At some point we must have encouraged them ( alongside others) to see the bigger picture and given them the courage and confidence to do something for others.
And we can keep on doing that. Encouraging them, affirming them and noticing what they try and do.We can help them through their growing up challenge in this crazy world, to be courageous and confident and bring change. However big or small.

On International Women’s day we can applaud women who have challenged inequality and injustice. We can cheer those who have trailblazed and set their sights on being in positions which affect the greatest changes in nations. We can thumbs up those women who speak out and make themselves unpopular and those who risk their lives protesting in a crowd. And we can contemplate and silently praise those millions of women who struggled to keep their under 5s from dying from disease, or to keep their kids in shoes or enough food on the table to see you them through the day. We nod in agreement to those women who walked miles every day for water to bathe their kids and those who held down 3 jobs so that they could pay the rent. Then there are those big sisters who brushed their siblings’ hair and fetched their mum’s medication. We see you all.

You are our sheroes. We join our women’s voices together to call you out and say thank you for being our quiet inspiration of resilience and persistence. For never giving up when all seemed against you ever being able to put your feet up, we thank you. For putting people first and serving them until the last star had disappeared in the dawn light and it was time to start again. We see you. Thank you.

In the Bible the prophet Micah describes you and his words can help us all live lives our grandmas would be proud of.

 “And what does the Lord require of you?
To act justly and to love mercy and to walk humbly with your God.”
Micah 6:8

Find out more about Self-Reliant Groups: http://www.church-poverty.org.uk/srg

North East churches & community gather to tackle poverty together

There’s huge public desire to end poverty – will politicians now act?

What is Let’s End Poverty – and how can you get involved?

Our partner APLE is looking for new trustees

Nottingham’s first Your Local Pantry opens

SPARK newsletter autumn 2023

Weed it and reap: why so many Pantries are adding gardens

Three photos of Epsom and Epsom Pantry, with the Neighbourhood Voices logo

Epsom voices: It’s a lovely place – but many feel excluded

A posed group photo for the Neighbourhood Voices event at YMCA North Staffordshire in Stoke

Stoke voices: We want opportunity and hope

How do you build dignity & power with people new to the UK?

Our latest 2021 story takes us to Migrant Support in Manchester.


How do we protect and rebuild dignity and power, with people who feel powerless and small?

How do we nurture personal agency among people who, right now, need help?

Groups such as Migrant Support actively respond to those questions day in day out, as they work not merely to walk alongside people marginalised by society, but to end that marginalisation.

Migrant Support is the March feature in the 2021 Dignity, Agency, Power calendar. The organisation, based in Manchester, is a lifeline and first port of call for many, providing practical support and social encouragement.

People arriving in the UK are often denied access to employment or support, but if our national systems don’t always reflect the compassion of our society, groups such as Migrant Support do.

Sally from Migrant Support in decorative dress
Sally Hilton, Migrant Support volunteer and the star of the March page of the Dignity, Agency, Power calendar. Photo by Madeleine Penfold.

Starting a second life

Sally Hilton, the Migrant Support volunteer pictured on this month’s calendar, says Migrant Support helped her immensely. In a video for the organisation, she said: “The first time when I came here I was very scared about my life, so when I came into Migrant Support I told them my problems. I didn’t understand English so Sandra taught me I needed to learn English. She said ‘You have a second life in this country, so don’t be scared – I’ll help you for everything’.”

We asked co-founder Sandra Rice: what do the values of dignity, agency and power mean to your work?

Volunteers with art at Migrant Support
Sandra Rice, centre, with members of Migrant Support. Photo by Madeleine Penfold.

Sandra on dignity: being part of something

“For Migrant Support, dignity has a very strong meaning. People who come to Migrant Support feel they have no value or they have not been heard. Things that are a worry to them seem not to matter to the whole society. They feel they are tiny in size when they come to us.

“At Migrant Support we encourage people to come together, to feel that this is a family for them. We create a safe place where friendly staff help them to move forward a little bit closer to employment, to formal education as well.

“Getting involved with projects that actually help you to feel a bit better might sound very easy or simple, but to feel better about themselves is a big thing on the road to getting that dignity back, to a feeling of fulfilment or feeling of identity, and being part of something.

“That’s a process that doesn’t come in one meeting or by meeting only one person or solving a problem. It’s a long journey and having people around them or in a group during this journey means a lot, because you not only gain the dignity of one person, but the whole group gains.”

Volunteers in the Migrant Support garden, showing some of their art
Migrant Support members, with their works of art. Photo by Madeleine Penfold.

Sandra on agency: reducing dependency

“One of the key projects we do is the befriending, and peer support. People who come to Migrant Support are mainly looking for very specific needs or problems they want to solve, like calling the doctor or struggling for housing, or maybe they’ve been fired or they haven’t been paid.

“Once the main problem is solved, the next thing is to reduce levels of dependency. They feel that because they can’t do things for themselves they need somebody else and in most cases that is because of the language, or because they do not know how to do things or are scared to have a phone call with somebody.

“We have some students who speak English but when you give them the phone to speak with somebody, they just freeze; they can’t move forward.

“They say it’s a matter of being able to rely on their own skills and feel confident, and therefore they increase their levels of English and communication skills. By being able to know how to do things, practical stuff, then they become themselves – they don’t need to ask anybody else; they feel confident enough themselves to call the city council to solve a problem, or call the school and solve a problem.

“We know this is happening when with their list of asks and they’re not calling us anymore, because they are getting more confident.”

Volunteers discuss a project at Migrant Support
Migrant Support members in Manchester. Photo by Madeleine Penfold, before the most recent lockdown.

Sandra on power: building stronger, louder voices

“It’s slow steps. First, people have to feel the power to make change for themselves in a very small scale. Then it’s obviously being part of a community or volunteering or feeling they’re powerful, then it’s having their own community.

“An idea of Migrant Support is to help people be aware that with any decisions that could be taken in the community, they have the power actually to raise their voice and the power to join other groups – not only or always with Migrant Support; they could join their own communities. If there’s an issue that matters to them, they could be able to talk about it.

“Again, we go back to confidence… if they feel able to talk about issues that matter to them and they have the power to do it, they will. For instance, Self-Reliant Groups help them save money and then they think they could cook, or sell the products and get a little more income for themselves. The idea is that small changes can make a big change. That could be individually but also collectively, when voices are heard stronger and louder.”

An open door and strong relationships

Migrant Support helps people in many ways. Beyond the language, it helps people address past traumas, works with children who have arrived in the country, and helps people rediscover themselves, resurrecting hobbies, for example.

The pandemic has been a lonely and difficult time for many, but the language barrier can make it even harder for people new to the UK, when it comes to introducing oneself to neighbours or getting involved in neighbourhoods. What’s more, many of the people Migrant Support helps were working in zero-hours contracts and in hospitality work, so felt the economic impact especially severely.

Samira Chaudry is lead teacher at Migrant.Support, and she too was interviewed for the charity’s recent video.

She said:There’s something very special about Migrant Support. The door is open for everyone regardless of their background and we accept people exactly for who they are.

“As a migrant myself who came here without the language and was able to go through the British education system and acquire the qualifications I needed to become a teacher, I so want to give something back. The gift that I can give to the migrants and asylum seekers is the gift of education.

“At Migrant Support, what we do is we value every single learner as an individual. We care about their past, their present, as well as their future. We build strong lasting relationships. The first most important thing is to build that friendship and trust, so they know we accept them for who they are, whatever their difficulties may be.

“We support them in terms of offering guidance and advice; we obviously direct them to services like housing and welfare, and we have someone who can offer legal support and we offer them friendship so they can relax.

“It’s so fantastic to see them having come with nothing and then, after a few weeks, able to say who they are, where they came from and learning the very basics of what they need. I’ve not met a learner yet who hasn’t wanted to succeed and get somewhere and we are they people that are actually giving them that avenue so they can make a success and integrate with the community.”

Gathering on the Margins – 14 April

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The churches’ role in responding to Coronavirus (part 3)

Reflections on living in lockdown: grief

The churches’ role in responding to Coronavirus (part 2)

Reflections on living in lockdown: money

Gathering on the Margins – 7 April

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Gathering on the Margins, 31 March

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7 ways a Your Local Pantry could help YOUR community in 2024

The Your Local Pantry network is growing rapidly.

There are now more than 100 Pantries, across all four nations of the UK from Portadown to Portsmouth, Edinburgh to Ebbw Vale. 

Food is integral to all Pantries, but we have learnt over the years that Pantries are about so much more than that. They bring huge positive changes to people and neighbourhoods. 

Here is a quick round up of seven ways Your Local Pantry shops make a meaningful difference. 

A shopper holding a basket beside a volunteer, in front of full shelves at Hope Pantry in Merthyr Tydfil.

1. Your Local Pantry strengthens communities

One member in Birmingham told us: “It’s community spirit all the way, it brings the community together and it makes people feel part of something.”

And a volunteer said: “I have made new friends, learned new skills and my confidence has increased. I have gained valuable work experience. I really enjoy being a volunteer.”

74% of Pantry members say they now feel more connected to their community.
Two Pantry members with their shopping at Peabody Pantry in Chingford

2. Your Local Pantry membership leads to friendship

Pantry membership leads to improved physical and mental wellbeing. Access to new friends, community, good food and new opportunities all contribute to this.

Barbara, a Pantry member in Chingford, told us: “I have made a lot of friends here. I am now a member of the wellbeing cafe and social club.”

Another member said: “I was very lonely and going to the Pantry helped me make friends who support my mental health as we talk outside the Pantry.”

Ellie, a volunteer, said: “Friendships are one of the biggest benefits that people get from the Pantry.”

66% of Pantry members say they have made new friends.
A volunteer and a customer at the Peckham Your Local Pantry

3. Your Local Pantry improves health and wellbeing

Many Pantry members report feeling better after joining a Pantry – physically and/or mentally. 

Pantries provide a wide range of foods, including fresh produce, making it easier for people to maintain the diet they want to, and the community and dignity of Pantries are cherished by members.

Don, a Pantry member in Leith, told us: “The free vegetables and fruit is great. I’m on a limited income so I was buying processed food as it’s cheaper, but it’s not as good for you.”

68% say Pantry membership has improved their physical health, and 83% say it is good for their mental health.

4. Your Local Pantry improves household finances

On average, Pantry members save £21 on groceries each time they visit. That means members who attend weekly can save more than £1,000 a year on shopping bills. 

One member told us: Being a carer limits my finances, this allows me to stretch further with
two grown-up children at home.”

Another said: “I now have peace about my finances, and especially about providing meals for my family. If I start to feel concerned again I just think – Wednesday is coming – don’t panic! I no longer feel shame about my financial situation, I feel proud of how it has changed – I have my dignity back.”

97% of members say Pantry membership has improved their household's financial situation.

5. Your Local Pantry shops prevent food waste

The sheer vastness of national and global food supply chains mean there’s always a risk of some food going to waste.

Pantries are an efficient and ethical redistribution route for surpluses, via national charity Fareshare or through direct relationships between individual Pantries and businesses local to them.

One member told us: “I hate food waste. This along with affordability were my two main reasons for joining. What I got in return, that was unexpected, was community and friendships.”

98% of Pantry members say tackling food waste is important to them.
InterACT Pantry in Leeds: a green shipping container, with three people outside

6. Your Local Pantries nurture dignity and agency

Charities and community projects don’t always manage to maintain people’s dignity when it comes to food access. Pantries are different, as members testify.

Natalie in Liverpool told us: “Some people feel ashamed going to food banks, you feel like you are getting labelled. In the Pantry you are actually paying for stuff. It makes me feel, I have paid for me shop.”

Another member in Birmingham said: “I feel happy and don’t feel ashamed going in here, or feel like I’m being judged. Everyone is treated the same.”

A member in Leith said: “At the Pantry, you have choice, which is important. You can choose what you want.”

7. Pantries are a route to so much more

Food is often what brings people to Pantries. But once there, members find so much more.

Every single Pantry in the network offers some form of additional support or connection. 

Sometimes that is helpful introductions to other services.

Sometimes it means bringing other services and opportunities into the Pantry. 

Sometimes it means bringing members together to start making change happen themselves – such as in Peckham, Epsom and Portsmouth, where there are member steering groups, and where members are looking to take part in Speaking Truth To Power projects, opening the doors to many new opportunities.

 

100% of Pantries connect to wider services or opportunities

Read more about the full impact of Pantries in our So Much More report...

In sum? Pantries are bringing huge benefits to individuals, families, neighbourhoods and society as a whole.

If you’d like to know more, or would like to discuss opening a pantry, visit yourlocalpantry.co.uk

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